It was when Alexander Torrey got a box the size of his kitchen table, containing a single bottle of hand soap, that he decided there had to be a better way to deliver staples without all that waste, which piled up in the trash room in his apartment building. 

“Why couldn’t my soap dispenser just be refilled with more soap, rather than replaced with an entirely new bottle?”

So he began figuring out a better way.  “It’s like this: I don’t want better hand soap, I want a better way to get my hand soap — a method that is more convenient, but also sustainable.”